1: Specify behavior 2: Determine steps 3: Deepen understanding 4: Validate and prioritize 5: Amplify with design 6: Prototype and test

Rewards and Recognition

Sometimes small rewards or recognition can have oversized effects on our behavior. (Everyone loves getting a gold star!) Small rewards or recognition can help overcome or balance out the annoyances, hassles, or discomforts of doing something.

 

Applications

  • Consider providing a small micro-incentive or non-monetary reward, which could be as small as a 1 kg bag of lentils, to clients when they finish doing something.

  • Consider publicly recognizing clients for their achievements. Commonly used “Employee of the Month” photos or certificates can be inspiration for how to celebrate clients’ achievements.

 

Considerations

Monetary incentives might crowd out an individual’s intrinsic motivation for doing something, so piloting and testing their effects is important.