1: Specify behavior 2: Determine steps 3: Deepen understanding 4: Validate and prioritize 5: Amplify with design 6: Prototype and test
Availability Bias
Availability bias explains why people overestimate the likelihood of shark attacks. If you can quickly or easily think of an example of a situation, then you tend to think it’s more likely. But since emotionally charged memories (those with fear, anger, or frustration) tend to come to mind easier than non-charged memories, we overestimate their likelihood. (And if it’s harder to think of an example, we think those are less likely to happen.)
Applications
An individual heard a story of a child who got sick after a vaccine. Since it’s a story that evokes fear, they think of it easily and think it’s likely to happen to their child. So they decide to not vaccinate their child.
A woman heard that someone had trouble getting pregnant after using a certain family planning method. She’s afraid that might happen, so doesn’t want to use any methods.
What it is not:
Placing more importance on information from people you think are attractive or whom you like – that is the halo effect.
Quirks for Understanding
Quirks for Amplifying