1: Specify behavior 2: Determine steps 3: Deepen understanding 4: Validate and prioritize 5: Amplify with design 6: Prototype and test

Choice architecture

How options are presented strongly influences which option is chosen. Choice architecture intentionally organizes and structures options – either in a physical space or online – so that individuals are steered towards a specific option.

 

Applications

  • Consider if you can adjust how options are presented so that the most beneficial or healthiest options are seen first. That could mean placing them at eye level in a store, first on a list, or making them stand out by saying they’re ‘recommended’ compared to other options.

  • Move the most beneficial or healthiest products to where the largest number of people will see them, for example to the front of a store or a check-out page or area.